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Frequently Asked Questions

  • Where does First Choice Care operate?

    First Choice Care is locally owned and operated in Queensland. Our head office is located in Brisbane. We service all areas of Queensland including Brisbane, Gold Coast, Sunshine Coast, Gladstone, Mackay and other regional areas.

  • What areas of clinical nursing does First Choice Care specialise in?

    First Choice Care specialises in:


    • Specialist nursing assignments including ICU, CCU, ED, PAEDS, PICU, NICU, Midwifery, SCN, Oncology and Mental Health.
    • Nursing assignments within the Hospital Setting- general medical, surgical, orthopaedics and cardiac
    • Theatre and Day Surgery
    • Mental Health
    • Aged Care
    • Community Based Nursing
    • Rural and Remote Placements
    • Home Care
  • How does working for First Choice Care Nursing Agency differ to traditional full-time and part-time positions?

    Agency work gives you the flexibility to choose when and where you work, usually has a higher hourly rate of pay, including superannuation, and is often varied in work choices.

  • What are the requirements to be signed up as a nurse with your agency?

    Please chat with one of our friendly staff for guidance on how to become a nurse with First Choice Care on 1300 307 241.

  • What are the rates of pay?

    First Choice Care have a reputation for paying well above industry standard. Rest assured that your financial security is our top priority.

  • When do I have to work? How many shifts will I get?

    First Choice Care offers you the freedom to choose when and where you work.

  • How do I find out if and when I have shifts?

    By phone – keep your phone handy as when we call if you do not answer we have to move onto the next nurse. You can also browse for shifts using FCCLive.

  • How much notice will you give me for a shift?

    It will depend on when the shift has been requested, but we will give you as much notice as possible.

  • I only want to work in Hospitals or Aged Care – is this possible?

    First Choice Care are happy to accommodate any placement requests you have.

  • I’m having trouble accessing my account on FCCLive, what do I do?

    Please contact us via phone, email or web chat so we can help.

  • Where do I sign on for my Hospital shift?

    Please refer to the Hospital ‘Bible’ provided at interview for all sign on locations.

  • There is nowhere for me to sign off and on at the facility, can you help?

    Please supply First Choice Care with a fax number for the facility and we will immediately fax a FCC Sign On Sheet to them.

  • My shift times have changed. What procedure do I follow?

    Let us know and we will update these details in our system with a note that you contacted us to advise of the time changes.

  • How do I access the online training?

    We will provide you with a username and password and you will be able to access the online training through the education tab in FCCLive.

  • Is First Choice Care properly insured?

    First Choice Care insures all its Nursing Staff for 20 Million dollars Professional Indemnity against Clinical Malpractice and Civil Liability. This insurance policy is underwritten by CGU, and all Nursing Staff of First Choice Care are indemnified automatically when they are allocated on assignment with First Choice Care. The cost of this insurance is absorbed by First Choice Care.

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